ICTS Denmark ApS is looking for a dedicated and experienced Operations Manager to oversee and supervise daily operations at Copenhagen Airport (CPH). This role combines hands-on supervision with overall operational responsibility, ensuring high service quality, safety, and compliance in close cooperation with our client, Delta Air Lines.

You will play a key role in leading staff, coordinating operations, and acting as the link between frontline teams, management, and the client in a fast-paced airport environment. The position is seasonal until the end of October 2026, with the possibility of extension.

Key responsibilities:

• Overall responsibility for daily operations and service delivery

• Supervising, leading, and supporting operational staff

• Ensuring compliance with safety, security, and airport regulations

• Acting as the main point of contact for staff, management, and the client

• Handling operational deviations and challenges calmly and efficiently

• Supporting planning, staffing, and continuous operational improvements

The airport is a security restricted area, and all candidates must be able to obtain security clearance. A criminal record and valid photo ID must be presented at the job interview.

Professional qualifications:

• Several years of proven experience in a leadership or supervisory role

• Experience from operations, aviation, security, or service environments is an advantage

• Strong English skills, both written and spoken

• Additional language skills are an advantage

Personal qualifications:

• Strong leadership skills with a calm and authoritative presence

• Highly service- and safety-oriented

• Professional, well-groomed, and presentable

• Able to follow, enforce, and improve procedures

• Structured, reliable, and stress-resistant

• In good physical condition

We offer:

• Internal training and onboarding

• A responsible leadership role with real operational impact

• An exciting, international workplace at Copenhagen Airport

• Challenging and varied tasks in a dynamic environment