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Do you have a strong passion for business processes and collaborating with others? And do you want to help ensure that Umbraco's operational processes are built for the growth journey we are on? Then maybe it is you we are looking for!
The RoleWe are seeking a structured and forward-thinking Operational Excellence Specialist to own our business processes and to ensure streamlined and scalable workflows in our operations team (Marketing, Sales, Support & Customer Success).
The Operational Excellence Specialist will be responsible for translating everyday workflows into well-documented processes that are implemented in a user-friendly manner. The ideal candidate will be empathetic and excellent at understanding the needs of stakeholders and translating them into technical solutions that can be implemented in our CRM.
With the CRM at the center of our business processes, you will also be the owner of the CRM platform and will, together with the Growth Team, be responsible for its implementation to meet our strategic needs.
In this role, you will join our super sharp and cool Umbraco Growth team whose finest job is to find new ways to scale the business operations. The team consists of 10 members and they are known for having a friendly and competitive atmosphere. In this team, they celebrate failure (with their very own mascot, Johan The Moose) and has a strong focus on being reliable and challenging the ways things are done.
Key ResponsibilitiesAt Umbraco we work with computers, but hire people. One of the key qualifications to this role is: Who you are, your values and attitudes, and your eagerness to learn. We are looking for an engaging and positive team player with a take-charge attitude and commitment to getting things done.
Besides your awesome personality, you will get plus points for having:
So, what are you waiting for? Now is your chance!
Hit the apply button below to apply for the position.