Do you want to play a critical role in ensuring seamless global operations and delivering world-class service to our clients? In this role, you will be at the center of driving operational excellence across multiple regions, ensuring efficiency, consistency, and collaboration in a dynamic, fast-paced environment.
What will your day look like?As a Global Operations Manager, you will oversee operations at a global level, ensuring alignment across multiple regions while maintaining strategic oversight, resource allocation, and client satisfaction.
Your day will involve:
You will be part of a diverse, global working environment that values collaboration, innovation, and operational excellence. You’ll work closely with senior leadership, cross-functional teams, and top-tier clients to shape and execute strategic initiatives that drive success across multiple regions.
What will you bring to the table?You are a proactive and highly organized leader with a strategic mindset and a strong ability to manage complexity. You thrive in a fast-paced environment, balancing operations, people management, and client relations with ease.
You excel at:
For this role, we expect you to have:
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
A global networkWe are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.