OverviewAs a Critical Environment Electrical / Mechanical Technician (known at Microsoft as a Critical Environment Technician (CET)) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This includes inspecting and supervising our critical equipment such as high voltage equipment, emergency generators, uninterruptable Power supplies (UPS) and fire systems. You will respond to critical incident and maintain 100% uptime, continuously develop and enhance the operations of the data center, ensure all works are performed safely and mitigating health and safety risk.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 300+ datacenters in 60+ countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities- 24/7 Monitoring and Control of critical systems, equipment, or facilities to ensure smooth operation.
- Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
- Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
- Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
- Be part of a 24/7 365 shift rotation team.
- Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.
- Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
- Embody our culture and values
- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Required Qualifications:- High School Diploma, technical trade certification (Electrician, HVAC technician, Marine Engineer), or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR equivalent experience.
- Proficient in both written and verbal English communication.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Location: Høje Taastrup, Denmark
Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
- High School Diploma, GED, or equivalent AND relevant experience in mission critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND relevant experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR equivalent experience.
Embody our culture and valuesBenefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leaveGenerous time away
- Giving programs
- Opportunities to network and connect