Customer Sales Support – Order Fulfilment, Team Lead (F/M/D)

fuldtid
Customer Sales Support – Order Fulfilment, Team Lead (F/M/D)
  • EagleBurgmann KE A/S
  • Odinsvej 1, 6950 Ringkøbing

Freudenberg Flow Technologies – EagleBurgmann KE A/S in Ringkøbing is a highly specialized production company that develops, designs, and manufactures metal expansion joints for industrial applications. Our products cover a wide range of sizes and pressure capacities and are used in demanding applications worldwide – from energy and process industries to advanced technical installations.

The company was previously known as EagleBurgmann KE A/S and is part of the global Freudenberg Group, renowned for its high quality and technical expertise within sealing technologies.

We are proud to have been named Denmark’s Best Collaborative Workplace 2025 and to be the recipient of the CO-industry Cooperation Award – a recognition of our strong culture where dialogue, well-being, and shared development are at the core. For us, collaboration is not just a word – it is part of our DNA!

Customer Sales Support – Order Fulfilment, Team Lead (F/M/D)

Do you want to take the lead in ensuring stable, efficient, and customer‑oriented order execution in a time of increasing complexity and high customer demand? And do you want real responsibility for ensuring that customer orders are handled correctly and delivered on time – even when complexity is high and priorities are challenging?

At Freudenberg Flow Technologies – EagleBurgmann KE A/S in Ringkøbing, we are looking for a profile who will play a key operational role in order fulfilment while also coordinating the daily work of our Customer Sales Support team. The role is primarily an order fulfilment position with focus on execution, delivery performance, and cross‑functional coordination.

About the Role

You will be the central point of contact for order execution, ensuring that customer orders are managed seamlessly from order receipt to delivery in close collaboration with Sales, Planning, Production, and Logistics.

The team responsibility includes ensuring structure and prioritization within the CSS team, but your primary focus will be on flow, progress, and delivery reliability.

Your tasks include:

·        Ensuring end-to-end order fulfilment for customer orders – from order intake to delivery

·        Coordinating priorities and managing dependencies between sales, planning, production, and logistics

·        Acting as the primary escalation point for delivery challenges, capacity conflicts, and changing customer priorities

·        Following up on delivery performance (OTD), backlog, and critical orders

·        Ensuring clear decisions, transparency, and timely clarifications throughout the order flow

·        Supporting standardized workflows and continuous improvements in the order process

·        Coordinating and prioritizing tasks in the CSS team as part of daily operations

 About you

You thrive in a role where order execution, structure, and progress are essential.

We imagine that you:

·        Have solid experience within order fulfilment, supply chain, or operations in a manufacturing environment

·        Possess strong SAP skills (required)

·        Are used to working with delivery performance, prioritization, and escalations

·        Communicate clearly and can drive progress across functions

·        Have experience with – or naturally take on – a coordinating responsibility for colleagues

·        Are fluent in English, both written and spoken

 Why join us?

With us, you will join a team and an organization that values collaboration, accountability, and professional excellence.

We offer:

·        A key role in the operational execution of customer orders

·        Significant influence on delivery reliability and customer satisfaction

·        Close collaboration with both sales and production

·        An organization focused on cooperation, responsibility, and continuous improvement

·        Strong cross-functional teamwork and a meaningful, responsible workday

·        Opportunities for professional and personal development

·        A workplace with a strong emphasis on well-being, improvement, and integrity

·        Salary based on qualifications and attractive employee benefits

 Ready to strengthen our order fulfilment and lead the CSS team toward new standards?

Start date: As soon as possible
Apply via the following link: https://freudenberg.wd3.myworkdayjobs.com/freudenberg-group/job/Ringkbing/Team-Lead-CSS-Order-Fulfillment--f-m-d-_R_00097298

 If you have any questions about the position, please contact Head of Operations,
Otto Meurer, at +45 22 36 23 13 or otto.meurer@eagleburgmann.com

Log ind